What is smile?
Smile is a workshop that offers a simple process to create connection with your customers and tap into the 'superpower' of smiling.
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It is the foundation of the smile attitude, combining insightful knowledge with hands-on learning, in an interactive and energising experience that is both fun and rewarding, personally and professionally.
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The smile attitude has 3 key ingredients:
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Smile
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Be There
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Create Connections
At the end of the smile workshop you will:
Connect Confidently:
Create stronger relationships and real connection with your customers.​
Build Trust:
Build trust between your customers and your team.​
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Make People Feel Seen:
See how a simple smile can makeeveryone feel valued.​
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Generate Enthusiasm:
Bring positive energy and excitement to the service experience.​
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Create Passion for Service:
Cultivate a service mindset.
the smile attitude forms strong connections with your customers and inspires your team – building confidence, boosting energy, and creating memorable customer service.
Who wouldn't want that?
In the workshop, we will take you through the
3 ingredients of the smile attitude
1. smile
A smile is the first step in creating an instant connection with people. Learning about different smiles
for different situations
and understanding their impact
– both for the giver and
the receiver.
2. Be There
Focusing on truly being there. When you offer complete attention in the moment to the person you are serving,
you make them feel
seen and valued.
3. Create Connections
Connection is a crucial component to achieving outstanding customer service. We offer 3 simple steps to accelerate connection.
Let's get good at connecting.