The smile programme
The Smile Programme is offered in three tailored formats to maximise impact and adapt to your needs, each one designed to inspire you to transform everyday service into memorable moments.

Train the Trainer
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Train-the-Trainer is designed to develop internal facilitators to cascade the smile attitude through your business.
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Businesses nominate people within their organisation to become smile facilitators.
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They are trained over an intensive two-day session.
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They are then qualified to deliver the smile workshop internally.

The Workshop
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Choose our Open Workshops, where individuals and small teams can immerse themselves in hands-on learning alongside others.
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This is a three-hour workshop.
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Delivered in-house specifically for you and your team
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Or in an open session where you can join others from like-minded organisations.

Conference
Session
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The Conference session is a high-impact, thought-provoking option delivered to large audiences in an engaging, interactive format.
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Focused on the three key ingredients of the Smile Workshop
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Tailored for large audience participation


